I knew things were going too smoothly with my new computer running Windows 10. I have not had any software problems so far. But it is time to make a recovery disk and I encountered a brick wall. I followed all the directions for making a recovery USB flash drive. When it comes to the point of "backing up system files" progress continues until the progress line appears to be at about the half way point. Then suddenly the popup window changes to an error message:
Unable to create a recovery drive
A PROBLEM HAS OCCURRED WHILE CREATING THE RECOVERY DRIVE
No details or error code that can be looked up. I tried making the recovery drive 2 times on 2 different 32 Gb drives that exceeded the size requirements. I have not been able to find a solution online. However it does appear that others are experiencing the same thing. Any of you windows experts have a suggestion? I am very concerned because the hard drive does not appear to be partitioned with a recovery file on it. The computer came with Windows 10 installed.
Unable to create a recovery drive
A PROBLEM HAS OCCURRED WHILE CREATING THE RECOVERY DRIVE
No details or error code that can be looked up. I tried making the recovery drive 2 times on 2 different 32 Gb drives that exceeded the size requirements. I have not been able to find a solution online. However it does appear that others are experiencing the same thing. Any of you windows experts have a suggestion? I am very concerned because the hard drive does not appear to be partitioned with a recovery file on it. The computer came with Windows 10 installed.
Windows 10 problem
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