New Tillite ZRA drags like a tank and has no rolling cruise.

Hi everyone, I'm new here and relatively new to a wheel chair. I've been in loaners the past two years and finally have my first non loaner chair. Currently have no left hip and half my pelvis acetabular is missing from a staph infection caused by former hardware that wasn't installed properly. Among other issues like spinabifida and several disc injuries resulting from a motorcycle accident. That's my brief now here is my question or concern. I have a Tiilite ZRA series 2 chair that is beautiful. That's it, just eye candy to me. When I lift it it is extremely heavy compared to my loaner chair and difficult to lift although it's considered lightweight it weighs in at 32lbs. That's after stripping arm rests and push handles off. It has no ability to coast. I am struggling with everything to propel myself and I am quite muscular in my upper body. The front wheels were so tight I couldn't turn them by hand so I loosened them some and can now spin it a revolution or two. It came with 12 degrees camber and a second 4 degree axle. The axle was loose when I first rolled in it and it spun over and locked up both wheels against the brakes leaving me stuck out in the street. I resolved that issue and adjusted it but it seems difficult knowing how to set the toe in or out. Not sure which has more drag. Thinking I'm going to swap axles to the 4 degrees and see if alignment is better. I talked to tilite and they suggested upgrading to ceramic bearings as these standard wheels are not designed to handle that angle pressure on steel bearings although they sold this to me like this, well my supplier that is. I'm also considering swapping the 3" soft rolls out for 4" frog legs after having issues catching my foot pan on the street coming off the sidewalks and wheels catching on cracks I hadn't had to worry about before but I do not mind wheeling though I don't want to do it all the time. Spinlife looked up my chair and said the center of gravity is set back two inches and should come forward which should resolve some issues. I am mechanically inclined to deal with this myself although expected it would be setup properly to begin with. Now I don't want that place touching my chair and just figure this out with some help. Any thoughts or ideas? Upgrades I should do right now? Suggestions? Not too many things make me cry but this is obviously my appendage, independence and my mobility and I need it working as soon as possible. Tearing it apart right now to see what I can do. I will be looking for your responses. Thank you.

New Tillite ZRA drags like a tank and has no rolling cruise.